Technology is reshaping the future of banking, offering opportunities for banks to improve customer experiences, reduce costs, and generate higher revenues. John Mattera acknowledges the significance of technology in shaping the future landscape of the banking industry, where customer demands are constantly evolving and innovation is key to success. One of the primary advantages technology brings to the banking sector is the ability to provide an enhanced customer experience. Customers today expect seamless digital interactions and personalized services. Through the adoption of technology, banks can offer user-friendly interfaces, personalized financial recommendations, and convenient access to banking services. Technology enables banks to tailor their offerings to individual customer needs, empowering customers…